Support
We’re here to help you get unstuck—fast. Most messages get a reply within 1 business day (Mon–Fri, Pacific Time).
Safety first: Purpose is coaching, not medical or crisis care.
If you’re in danger or need urgent help, call 911 (US) or your local emergency number. For emotional support, you can contact your country’s crisis hotline.
What we can help with
- Sign-in or account access
- Bugs, crashes, or something not working
- Product feedback and feature ideas
- Account & data deletion (can’t access the app, or want written confirmation)
- Billing or subscriptions on the web
- App Store reviewer access (hi! we’ll prioritize you)
Before you submit (optional but speeds things up)
- Make sure you’re on the latest app version.
- If something broke, try a quick relaunch and check your network.
- Include as much detail about your device, OS version, and other info when submitting a support request.